General Information
Arrival and Departure
The Arrival and Departure is to the start- or end destination of your trip and has to be done by your own.
Individual Tour
Do you like to cycle on your own and would like to decide yourself when, whre and how fast you are going to cycle? Then you are exactly right with our individual tours. We will take care of the travel preperation from the hotel to the rental bike and also the luggage transport. You will also receive detailed travel documents with route descriptions, maps and tourist information. Make the rest of your trip the way you want: Enjoy and let do us the organizational stuff!
Guided Tour
Do you want to worry about anything more about your cycling holiday than you personal enjoyment? You like to cycle in a group with others? Then you should do one of our guided trip! You cycle in small groups from 8 up to 20 persons, a competent guide and a bus. For guided tours are also all visits (if possible) with tour guide included in the program.
Difficulty
You know best what you can or want to do in your holidays! The difficulty levels should only serve as a guide to choosing your trip.
- Also for inexperienced cyclists! Simple cycling trips with short daily stages in flat terrain without significant gradients.
- For cyclists with normal physical condition to cope easily: bike tours with hilly sections, occasional sliding distances or longer flat daily stages.
- For experienced cyclists: traveling wiht more demanding stages in hilly terrain and single steep sections or long daily stages.
- For well-trained cyclists with good strenght and endurance, several hilly stages are to be overcome
Umbuchung
Umbuchungen und Änderungen bei Zimmerzahl oder Zimmerart, der Hotelkategorie und Verpflegungsart sind bei SunBike-Touren grundsätzlich bis 14 Tage vor Reisebeginn möglich – vorausgesetzt die Hotels können Änderungen annehmen. Zusatznächte sind auch kurzfristig bei uns zu buchen, sofern die Verfügbarkeit der jeweiligen Unterkunft noch gegeben ist. Für Umbuchungen verrechnen wir eine Bearbeitungsgebühr in Höhe von € 50,- pro Buchung.
Accommodation
After a nice bike trip we attach great importance to accommodate you in a good and well maintained accommodation. The booked rooms have bath or shower with toilet. The mentioned hotel categories correspond to the official country classification. Please note, however, the respective travel offer!
Food
To start the day full of energy, a rich breakfast (usually in buffet form) is available for you. For your physical well-being at lunchtim and in the evening we recommend you a good place to rest. If the tour include half-board you will get a warm 3-course dinner.
Tour overator or travel agent
You can recognize all original SunBike trips by the name "SunBike-Tour" above the brief information. These tours were personally prepared and tested by us. In order to offer you a varied travel program, we cooperate with other tour operators and thus assume the role of travel agents. In the selection of our cooperation partners, the experience and local knowledge of this particular value is placed in order to guarantee you a quality cycling holiday.
Luggage transport
Leave us your luggage! We bring it from hotel to hotel and you cycle without stress and ballast. Just drop your bags in the morning (before 09:00 am) at the reception and you will receive them back at the next accommodation (latest from 17:30).
Rental bikes / own bikes
Well-maintained quality bikes (21-gear bikes, 7-gear bikes with backpedal brakes or E-bikes) equipped with luggage bags, pannier, spare hose, air pump and a small repair kit.
For tours we offer from other tour organizer there are other or similar bikes available. Exact details can be found in the respective travel description. unfortunately due to the variety of types, we are unable to provide roadside assistance for our guests own bikes.
Tour organizer
Not all tours offered are done by SunBike. Some trips are oganized by partner companies that have been chosen with care.
Insurance
Travel insurance is not included in our sales prices. We therefore recommend you to take a suitable insurance. With your booking confirmation you will receive documents from the "Europäische Reiseversicherung" for the direct conclusion of various travel insurances.
Protection of customer funds
The company SunBike is registered in the organizer directory of Bundesministeriums für wirtschaftliche Angelegenheiten unter the number 2007-0008. The package tours organized by SunBike are insured in cace of bankruptcy by a bank guarantee at Raiffeisenbank Köstendorf-Neumarkt-Schleedorf, Landstr. 4, 5202 Köstendorf. This applies for:
a) payments already made for travel services which have not been provided and
b) necessarey expences for the return journey; the organizer accepts customer money as deposit / advance payment up to a maximum of 20% of the travel price earlier than two weeks before departure. The increased security [§ 4 Abs. 4 RSV] is guarnteed by the above-mentioned bank guarantee. In the event of insolvency, all claims for any other loss of claims within 8 weeks from the occurence of insolvency in the settler, Europäische Reiseversicherung AG, Kratochwjlestr. 4, 1220 Wien, Tel: 01/3172500
Legend
DB = Double bedroom
SR = Single room
P.p.P. = Price per person
BB= bed&breakfast
HB = half-board
FB = full board
AI = All Inclusive